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This paper aims to investigate public library staff engagement and perceptions of video games and video game services.

Quantitative and qualitative data on staff video game experiences, perceptions and confidence were collected through an online questionnaire.

The results indicate an overall positive perception of video games in public libraries, with 87% of the respondents supporting video games in public libraries. Video game players appear to think more positively about video games and have more general knowledge about them than non-players. They also appeared to be more confident in delivering related services and were more likely to be running gaming-related events. It was concluded that staff attitudes towards video games are not a barrier to their inclusion in public libraries, as found in previous research.

Encouraging staff engagement with video games may improve their knowledge and confidence in delivering video game services, although further research is required to confirm this. There is a potentially underserved population of those aged 46–84 years, nearly half of whom play video games. Evaluation of this potentially underserved population is an interesting topic for future research.

To the best of the authors’ knowledge, this was the first survey of public library staff views towards video games in Aotearoa New Zealand, and it updates previous research in light of developments in gaming, gaming technology and the increased focus on public libraries as providers of digital technology and sites of community engagement.

Describes the extent of flexible working practices in library and information services (LIS) in the UK, drawing on a recently completed study. Outlines concerns about training expressed by managers in case study organizations and in the literature. Investigates gender and equal opportunity implications in training flexible workers when LIS continue to be dominated numerically by women, yet hierarchically by men. Discusses examples of gender‐based discrimination in training provision and allocation taken from the literature in women’s studies and business studies. Considers the potential of National Vocational Qualifications and the Library Association’s framework for continuing professional development in relation to flexible workers. Outlines the British Library Research and Development Department‐funded study investigating training for flexible LIS workers.

This paper introduces more-than-human perspective in information behaviour and information experience studies. The purpose of this paper is to contribute to understandings of the concept of multispecies families by exploring their significant dimensions related to information phenomena involving multiple contexts, situations, spaces, actors, species, and activities.

Based on previous research in human information behaviour and human-animal studies, our ideas around information experience of multispecies families are developed conceptually. The paper builds both on previous empirical findings about human information behaviour and the new domain of information experience.

The paper proposes a holistic approach both to information phenomena in everyday living with companion animals including embodied, affective, cognitive, social, digital, and objectual information that shapes pet care and management practices, and to the context of study, including work, domestic, and leisure aspects of multispecies family.

This study broadens our understanding of information phenomena in multispecies families, and so contributes to the field of information experience. It also provides insights for animal welfare scientists to help them understand the information behaviour of humans who are responsible for keeping and caring for animals.

The purpose of this paper is to report on a small, exploratory research project focusing on librarian and parent/caregiver opinions of, and reactions to, the use of digital media and technology in public library storytimes for preschool children in Aotearoa New Zealand.

Telephone interviews with librarians and an online survey of parent/caregivers were undertaken.

The research found a mixed response to digital storytimes. Those who had not attended or presented digital storytime sessions were largely opposed to the practice, while those who had participated in a storytime using digital media generally held more positive views. Key concerns were focused on the amount of screentime young children should have and a lack of human interaction. Supporters appreciated the introduction of some basic digital literacy skills and the variety that technology could bring to storytime sessions.

Both samples were small and self-selecting. The use of an online survey meant a bias in the sample toward those with access to appropriate information communication technology as well as a self-selection bias.

The paper suggests some developments in practice and approach if librarians are going to play the role of media mentors in their communities.

This is the first study focusing on the development of digital storytimes in Aotearoa New Zealand and adds to knowledge and understanding of key stakeholder views of the inclusion of digital media and technology in public library programming for young children.

The purpose of this paper is to review literature on librarian professional identity to develop a more integrated understanding of this topic.

Literature was retrieved and analysed with no date or geographic limit from nine databases on the subject of librarian professional identity. A combination of keywords and database specific controlled language was utilized to increase retrieval, as well as inspection of reference lists. Exclusion criteria were applied.

The review found 14 characteristics or themes relevant to librarian professional identity formation and development, understood as process over time. This process is in part defined by benchmark events, such as critical incidents, as well as highly personal aspects, such as perception of these incidents. This review also introduces an original conceptual model of librarian professional identity formation and development.

A limitation of this review was that only English-language literature was considered. A further limitation is the omission of works that have not been formally published. Additionally, the model introduced is untested.

By reviewing librarian professional identity literature, this paper offers an integrated understanding of this topic and introduces a new, original model to understand the process of librarian professional identity and development. It further offers an examination based on a sociological lens to examine this identity.

While exploring the information experience within multispecies families, the subjective nature of humans and non-human entities, living beings and non-living objects becomes evident. This paper aims to reveal the underlying significance of information within socio-physical living environments shared among humans, cats and dogs as companions.

Gaining inspiration from the information experience approach and posthumanism, this is a phenomenological paper. Empirical material related to lived experiences of participating families were gathered through multispecies ethnography methods, followed by phenomenological reflections. The paper has been written based on excerpt-commentary-units and the inclusion of videos and images as an approach to convey the richness of the lived experiences and multiple perspectives.

Findings are organised into three main sections, each capturing lived experiences of information and its utilization from various frames. The paper shows how living beings, both human and animal, use their physical, sensual and moving bodies to acquire and convey information to and from each other. Moving beyond the living beings, the study discusses how non-living objects in the physical environment of a multispecies family also shape information. Material objects, spatial locations and even plants became sources of information for the family members. Lastly, the paper delves into the social environment of the family, where all members, human and animal, are actively shaped by information within their social interactions and companionship.

Considering information distributed across species and material objects in a shared, more-than-human environment, the article suggests implications for an information experience approach. It emphasizes how information shapes the in-between humans, animals and their environment, highlighting their reliance on each other for understanding and living a good shared life. There is a need for future research to explore the information experience within the internal subjective minds of members of multispecies families, bridging the gap in the understanding of these external information and their internal information processes.

Discusses alternative methods of providing a public library service to one‐house stop clients of south Lincolnshire’s mobile libraries. A literature review revealed a lack of up‐to‐date cost information for alternative methods of service provision. Four methods were selected for further investigation: books by mail; village shop libraries; extending the housebound service; and transporting clients to the library. Annual cost and cost per issue were calculated and compared to the cost of the mobile library. Staff and users were also surveyed for their opinions of the current service and the alternative methods proposed. The results of the costing exercises showed that transporting users to the library was the most cost effective method but this was not popular with the current users of the service. Services considering replacing the one‐house stop mobile service will also need to consider issues including social inclusion, best value and the public library standards.

Discusses some of the issues surrounding violence in the library workplace, analysing violent behaviour in libraries and the various types of “problem users” public library staff may encounter. Discusses the results of a mail survey of public library staff. Staff from four public library authorities were surveyed, to explore the extent to which violent and aggressive behaviour by library users is a recognized problem in public libraries. The results indicate that public libraries suffer from a wide range of “problem users”. Serious incidents which involve physical assault are rare, although verbal abuse is widespread and is generally tolerated by staff who regard it as “part of the job”. Outlines possible preventive measures to reduce the problem and improve the working environment with a particular emphasis on training and customer care initiatives.

Flexible workers are a growing part of the library and information sector, as they are in the service sector generally. Yet their specific needs and requirements have been greatly ignored. Outlines increasing flexibility in the labour market generally and discusses flexibility in library and information services. Discusses the incidence of established flexible working patterns such as part‐time, job‐share, temporary and flexi‐time working, and also of newer work forms such as homeworking and annualized hours. Uses data from a survey of 475 library and information services with a staff of 38,008 individuals. Examines the advantages and disadvantages of flexible working, and outlines the solutions worked out by case study organizations and managers. Suggests that effective use of flexible workers in library and information services necessitates the updating of management techniques and organizational strategy.

Reports on a study investigating homework clubs in public libraries in the UK. Describes the national social and political background against which homework clubs have been established and reports the results of research, focusing on the establishment of homework clubs and the role of partnerships in their development, their aims and objectives, their focus on pupils with special needs, their promotion, staffing issues, users, resources and monitoring and evaluation. It is concluded that although challenges lie ahead, particularly in the area of resourcing, the future looks bright for homework clubs with a great deal of positive commitment to their development. Recommendations for future progress are given.